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Are all of your items in stock?

Our products are categorised as either INSTOCK OUTOFSTOCK orAVAILABLE FROM SUPPLIER>
THese categories have the following meanings:-

The product is available now. It will be dispatched within 24 Hrs of us receiving the order. These products can be delivered same day if you live wihin 5 miles of our offices or you can pick up.

The product is SOLD OUT from our recent stock ordering cycle but is on re- order and is expected soon. Usually it can take up to 2 business days to ship.

This is an old item that can be ordered from our supplier. We will normally need to check with our supplier before we can confirm availability/delivery details. NB: The price of items may change depending on latest information from our supplier. In some cases the product may not be available because it has been discontinued or due to manufacturing or supply chain issues..

Please be aware that demand can be quite high, especially during the festive season and July to October,so it is important to place your order as soon as possible. Please refer to our terms and conditions for further information.

I can't find the answer to my question. What do I do?

Click on "Contact Us" from the main menu to ask your question. We will contact you with an answer as soon as possible. Alternatively, you can call us on 0118 988 4777 during business hours.

Can you install my new product ?

We offer a range of installation services to make sure you get the best from your purchase, just select the right service when you place your order.

How can I make a payment for your products and services

You can pay for your purchases in several different ways :-

• PayPal
• Cash or Cheque
• Credit card payment with PayPal
• Direct payment to our account

I am having a technical problem with this website. What can i do about it ?

Call us on 0118 988 4777 or click on contact us and complete the online form. We will get back to you as soon as possible.

What advice do you give if my purchase is faulty or not working

All our products come with at least a one year manufacturers warranty. Please contact customer services on 0118 988 4777.

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